FAQ

    About Privacy

  1. How does Tutorshome protect my privacy?
  2. Will Tutorshome use any of my contact information for other commercial use?
  3. About Advertising

  4. Can I advertise my products and services on your website?
  5. I run my own websites, can I exchange links with Tutorshome?
  6. How much does a banner space cost on your website?
  7. For Students

  8. How can I find a tutor at TutorsHome?
  9. There are many tutors on your website, but how can I find the best one?
  10. The tutor I contacted did not reply my message, what can I do?
  11. What can I do if I can't find any tutor who matches my requirements on your website?
  12. What can I do if I manage to find a tutor after posting an advertisement? I don't want to receive any more replies from tutors.
  13. I'm in urgent need of a tutor or have difficulties in using this website. Who can help me?
  14. For Tutors

  15. How can I benefit from joining TutorsHome?
  16. What is required to become a tutor?
  17. How does the rating system work? And what are these stars mean?
  18. How to invite my students to write comments for me?
  19. How do I go about finding more students to teach?
  20. How can I let students trust me?
  21. How can I add a student to 'My Students' list?
  22. What can I do if I am temporally unavailable for tutoring? What can I do if I don't teach anymore?
  23. For Business Users

  24. I run a tutoring or education related business, can I contact the tutors on TutorsHome in respect to my service?

For Students

How can I find a tutor at TutorsHome? TOP

Our powerful search engine offers quick and easy way to find a tutor who meets your requirements.

On the search page, enter your criteria, such as tutoring subject, location and levels, and then click on 'search' button, all tutors who match your criteria will be display. Click on each tutor's profile page to get more details. You will be asked to register first if you are not yet registered or have not logged in. In case that you have registered and logged in, when you click on a tutor's 'more details' page, you will find two buttons under this tutor's profile: 'Add to Favorite' and 'Inform this tutor'. Click the first button to add this tutor to your 'my favorite tutor' list so that you can contact him later, or click on 'Inform this tutor' to contact him immediately. The tutor will be in touch with you as soon as he/she sees the message.

As a premier or business member, you can also post an advertisement to seek tutoring services. Tutors will contact you once they see your message. To do this, click on 'Post Ads' button on the right hand side of the page. Write your advertisement as specific as possible so that only well matched tutors will reply your message.

There are many tutors on your website, but how can I find the best one? TOP

There are a few ways to identify quality of a tutor.

First of all you can read a tutor's self description to find out the qualification of this tutor. Normally if a tutor has some good qualifications or experience which will make him/her stand out, he/she will mention them in the description.

Secondly, check out a tutor's feedbacks from his/her previous students. We have designed a rating system which indicates rating level of each tutor. Here's how it works:

1~5 feedbacks:
6~10 feedbacks:
11~15 feedbacks:
16~20 feedbacks:
21 feedbacks or more:

Thirdly, don't be lazy to ask! Simply add prospective tutors to your 'favourite tutors' list. Then write a message to ask them what qualification or experience they have. Also ask them if they believe they can help you in your circumstances and why they think so. Send this message to each of these tutors in your list to see how they response. You will be surprised how much more you will find out by asking questions.

Be very selective when choosing a tutor because a good tutor can be extremely helpful while the bad ones only waste your time and money. TOP

The tutor I contacted did not reply my message, what can I do? TOP

This is common and is normally caused by the following reasons:

The tutor has not read your message. (As a premier or business member you can enjoy the a function to show you whether the sent message has been read.) TOP

For some reason the tutor chooses not to reply your message, for example, he thinks your living place is too far away. We encourage tutors to reply every message even if they don't want to teach. However we have no control of whether they will do it.

If this happens to you, you can either wait for another couple of days, or contact other tutors. It is harmless to contact multiple tutors at the same time to widen your options. Actually, it is a good idea to contact more than one tutor at the first place because if one is unavailable, the second one will do. If you receive replies from multiple tutors and confirmed that they are all available, choose one of them to become your final tutor. Kindly send a message to the others and let them know your status.

What can I do if I can't find any tutor who matches my requirements on your website? TOP

In this case, if you are a premier or business member, you could post an advertisement. To do this, click on 'Post Ads' button on the right hand side of the page. Write your advertisement as specific as possible so that only well matched tutors will reply your message. New tutors will reply your message if they think they can help you.

What can I do if I manage to find a tutor after posting an advertisement? I don't want to receive any more replies from tutors. TOP

Once you have found a tutor, you can close your advertisement. To do this, click on 'View My Ads' to see all advertisements you have previously posted. Click on the 'close' button under each advertisement to close it permanently. Please note that you won't be able to activate the advertisement again once it is closed. You will have to post another advertisement if you need to find a new tutor. Tutors will no longer contact you if your advertisement is set to 'closed'.

I'm in urgent need of a tutor or have difficulties in using this website. Who can help me? TOP

If you have trouble using our website, or simply don't want to spend the time in contacting the tutors individually, you have the option of delegating this job to us by emailing us to info@TutorsHome.com.nz . For more details, please refer to Contact us.

 

 


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